Privacy policy

Privacy Policy

Last updated: May 30, 2026
This Privacy Policy describes how pawslyqq.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. At PAWSLYQQ, we take your privacy seriously and are committed to protecting the personal information of our customers and their furry family members.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases of our smart GPS dog collars and pet products.
  • Device Information: Examples include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. We collect this information to help us improve our website and shopping experience for pet owners.
  • Order Information: Examples include name, billing address, shipping address, payment information (including credit card numbers processed securely through Shopify Payments), email address, and phone number. We use this information to process and fulfill your order, communicate with you about your purchase, and screen orders for potential risk or fraud.
When you create an account with PAWSLYQQ or register your GPS collar, we may also collect information about your pet (such as pet name, breed, and weight) to help personalize your experience and provide better product support.

2. Sharing Personal Information

We share your Personal Information with trusted service providers to help us provide our services and fulfill our contracts with you. For example:
  • Shopify: We use Shopify to power our online store. Your payment and order information is processed securely through Shopify's platform. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • Google: We use Google Analytics to help us understand how our customers use the Site and to improve our pet product offerings. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.
  • Email Service Providers: We may use email marketing platforms to send order confirmations, shipping updates, and occasional promotional emails about new pet products and special offers.
  • Compliance with Laws: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights, property, or safety, and that of our customers and their pets.
We do not sell your personal information to third parties for marketing purposes.

3. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you and your pet. This includes using Google Ads and other advertising platforms to display our GPS dog collars and pet safety products to potential customers who may be interested in pet tracking and safety solutions.
You can opt out of targeted advertising by visiting the Digital Advertising Alliance's opt-out page or adjusting your browser settings.

4. Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering smart pet products for sale, processing payments, shipping and fulfillment of your order, providing customer support for your PAWSLYQQ GPS collar, and keeping you up to date on new products, services, and offers that may benefit you and your furry companion.
We also use this information to improve our website, develop new pet safety features, and personalize your shopping experience.

5. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. We retain order information for accounting, tax, and customer support purposes, as well as to honor any warranty or guarantee claims.
If you have registered your PAWSLYQQ GPS collar, you may request deletion of your pet's profile and associated data at any time by contacting our support team.

6. Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Our pet products are designed for use by adults on behalf of their pets, and we encourage parents to supervise any interaction between children and our products.

7. Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If we make material changes to this policy, we will notify you by email or by posting a notice on our website prior to the changes becoming effective.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
  • Operator: PAWSLYQQ Pet Products LLC
  • Email: support@pawslyqq.com
  • Address: 2432 Camino Park Ct Apt 5, Carmichael, California 95608
  • Phone: (916) 990-7712
  • Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (Pacific Time)